Terms and Conditions

About Strong 8K Supplier

Strong 8K Supplier is an independent online trading name operated by OTT Supplier IPTV. We provide information, online assistance, IPTV subscription options, and reseller panel solutions to individual customers and resellers.

In these Terms, “Strong 8K Supplier,” “we,” “us,” and “our” refer to the online operation using the Strong 8K Supplier and OTT Supplier IPTV trading names.

We operate online from Morocco and assist customers in different countries through our website and WhatsApp support.

Independent Reseller Status

Strong 8K Supplier operates as an independent reseller. We do not claim to be the owner, developer, broadcaster, or official representative of third-party IPTV platforms, applications, channels, trademarks, devices, or software unless expressly stated.

References to third-party names, applications, platforms, or devices are provided for identification, compatibility, and instructional purposes.

Service features, applications, content availability, device compatibility, and platform functionality may be controlled by third parties and may change without notice.

Eligibility

You must be at least 18 years old and legally capable of entering into a contract to place an order.

By purchasing or using a service, you confirm that:

• The information you provide is accurate.
• You are legally permitted to purchase and use the service.
• Your use complies with laws applicable in your country.
• You have a compatible device, application, and internet connection.

Services

Strong 8K Supplier may provide:

• IPTV subscriptions for individual users.
• IPTV reseller panels and credit packages.
• Subscription activation and renewal assistance.
• Device and application setup guidance.
• Compatibility information.
• Troubleshooting and customer support.
• Educational installation guides and technical resources.

The exact features, duration, price, and availability of a service are communicated before the order is confirmed.

Orders and Communication

Orders and enquiries are generally handled through WhatsApp. Clicking a WhatsApp button redirects you to a third-party communication service operated by Meta.

Before confirming an order, customers should verify:

• The selected subscription or reseller package.
• The subscription duration or number of credits.
• Device and application compatibility.
• The final price and currency.
• The activation requirements.
• Any applicable refund restrictions.

You are responsible for reviewing your order details before authorizing activation.

Payments

Payment instructions are communicated through WhatsApp or another agreed external payment method.

Strong 8K Supplier does not collect card details directly through website forms. Payments may be processed by third-party payment providers, financial institutions, or another method agreed with the customer.

An order is not considered confirmed until the required payment has been received and verified.

You are responsible for applicable bank, currency conversion, transfer, or third-party payment fees unless otherwise agreed before payment.

Activation

Activation normally begins after payment confirmation and verification of the order details.

An order is considered activated when:

• Subscription credentials are created or delivered.
• A subscription line is added or renewed.
• Access details are issued.
• Reseller credits are added to a panel.
• A reseller panel is created or enabled.
• The requested digital service becomes available for use.

Activation times may vary depending on order verification, technical availability, third-party systems, and the accuracy of information supplied by the customer.

IPTV Subscriptions

IPTV subscriptions are supplied for the duration confirmed at the time of purchase.

The customer is responsible for:

• Using a stable internet connection.
• Using a compatible device and application.
• Entering the supplied access details correctly.
• Protecting subscription credentials.
• Contacting support when experiencing a technical issue.
• Avoiding unauthorized sharing or connections beyond the permitted limit.

Subscription time begins from activation unless otherwise agreed.

Unused subscription time is not automatically paused, extended, transferred, or refunded because the customer did not use the service, changed devices, travelled, or experienced a problem with their own internet connection or equipment.

Reseller Panels and Credits

Reseller panels and credit packages are intended for customers who understand how reseller systems operate.

The reseller is responsible for:

• Managing their own customers and subscription lines.
• Protecting panel login credentials.
• Using credits carefully.
• Verifying line duration before activation.
• Providing lawful and accurate information to customers.
• Following applicable laws in the markets where they operate.

Credits that have been used, transferred, converted into subscription lines, or allocated to customers cannot be reversed or refunded.

Strong 8K Supplier is not responsible for prices, promises, refunds, or support commitments independently made by a reseller to their own customers.

Cancellations and Refunds

Once a subscription, reseller panel, renewal, or credit package has been activated or digitally delivered, it is normally non-refundable, except where a refund or another remedy is required by applicable consumer law.

If you experience a technical problem after activation, you must contact our support team through WhatsApp and provide the information reasonably required to investigate the issue.

Our troubleshooting process may include:

• Confirming subscription or panel details.
• Checking device and application compatibility.
• Reviewing login or activation information.
• Testing connection and configuration issues.
• Providing setup or troubleshooting instructions.
• Escalating the issue for further technical review.

A problem does not automatically qualify for a refund when it is caused by the customer’s device, internet connection, VPN, application, incorrect configuration, unsupported equipment, credential sharing, or failure to complete the troubleshooting process.

Nothing in these Terms excludes or limits consumer rights that cannot legally be excluded under applicable law.

Customer Support

Customer support is available primarily through WhatsApp. We aim to provide timely assistance, but response times may vary depending on message volume, request complexity, technical availability, time zones, and third-party systems.

Support may cover:

• Pre-purchase questions.
• Subscription and reseller package information.
• Activation assistance.
• Installation and device setup.
• Application configuration.
• Common troubleshooting.
• Renewal enquiries.
• Reseller panel guidance.

Customers must communicate respectfully and provide accurate information. Abusive, fraudulent, threatening, or misleading communication may result in support restrictions or service suspension.

Service Availability

We aim to provide a stable and reliable service, but uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur because of:

• Server maintenance.
• Software or application updates.
• Network congestion.
• Internet service provider restrictions.
• Third-party platform changes.
• Device or application incompatibility.
• Events outside our reasonable control.

The availability of particular channels, programmes, video-on-demand titles, languages, regions, applications, or features may change.

Promotional figures and service descriptions represent information available at the time of publication and are not a permanent guarantee that every listed item will always remain available.

Acceptable and Lawful Use

You may only use the website and supplied services for lawful purposes.

You must not:

• Use the service in violation of applicable law.
• Attempt unauthorized access to servers, panels, or accounts.
• Share or distribute credentials without authorization.
• Interfere with the security or operation of the service.
• Use automated tools to abuse or overload the system.
• Commit fraud, impersonation, or payment abuse.
• Misrepresent your relationship with Strong 8K Supplier.
• Claim ownership of third-party brands or content.
• Use the service to infringe intellectual property rights.

You are responsible for determining whether your intended use is permitted in your country or jurisdiction.

Account and Credential Security

Customers and resellers are responsible for protecting all login credentials and access information supplied to them.

You must notify us promptly if you believe that your credentials have been compromised, shared without authorization, or accessed by another person.

We are not responsible for losses caused by voluntarily sharing credentials, using weak security practices, or failing to protect access details.

Suspension or Termination

We may suspend or terminate access when reasonably necessary because of:

• Fraudulent or unauthorized activity.
• Payment disputes or chargeback abuse.
• Credential sharing or prohibited simultaneous use.
• Security threats.
• Misuse of a reseller panel.
• Violation of these Terms.
• Violation of applicable law.
• Abusive conduct toward support staff.

Where appropriate, we may provide an opportunity to resolve the issue before suspension. Immediate action may be taken when required for security, legal compliance, or fraud prevention.

Third-Party Services and Applications

The website may mention or link to third-party applications, devices, websites, payment providers, or communication platforms.

These third parties operate under their own terms and privacy policies. Strong 8K Supplier is not responsible for their availability, security, policies, updates, technical problems, or decisions.

Compatibility information is general guidance and does not guarantee that every device, software version, or application will work in every situation.

Intellectual Property

The original written content, layout, visual identity, website design, and materials created specifically for strong8ksupplier.com may not be copied, republished, or commercially reused without permission.

Third-party names, trademarks, platforms, applications, channel names, and device names remain the property of their respective owners.

Their appearance on this website does not imply ownership, sponsorship, endorsement, or official affiliation.

Privacy

Personal and technical information is handled according to our Privacy Policy and Cookie Policy.

By contacting us through WhatsApp or using an external payment provider, you also agree to the applicable privacy terms of those third-party services.

Disclaimers and Limitation of Liability

To the maximum extent permitted by applicable law, Strong 8K Supplier is not responsible for indirect, incidental, or consequential losses caused by:

• Customer device or software problems.
• Internet connection failures.
• Unsupported applications.
• Third-party service interruptions.
• Incorrect installation or configuration.
• Unauthorized credential sharing.
• Changes made by third-party platforms.
• Use contrary to applicable law or these Terms.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded under Moroccan law or another applicable mandatory law.

Changes to Services or Terms

We may update services, prices, features, support procedures, or these Terms when necessary.

The latest version will be published on this page with an updated revision date.

Changes do not remove rights already acquired under applicable law. Continued use of the website or a newly purchased or renewed service after an update indicates acceptance of the revised Terms.

Governing Law and Disputes

These Terms are governed by the laws of the Kingdom of Morocco, subject to mandatory consumer protections that may apply in the customer’s country.

Before beginning a formal dispute, customers are encouraged to contact us and provide a reasonable opportunity to review and resolve the issue.

Any dispute that cannot be resolved amicably will be handled by the competent authorities or courts determined under applicable law.